Return and Warranty Policy
30-Day Return Policy
Customer satisfaction is important to us. If you are not completely satisfied with your Recording System purchase, you may return the Recording System within thirty (30) days of delivery for a refund, no questions asked.
Returned Recording Systems must include all original components, accessories, packaging, and documentation, and must be returned in good, undamaged condition, free from excessive wear, with no missing or altered parts. SwimClips will assess the condition of each returned Recording System in its sole discretion, and SwimClips reserves the right to deny a refund or apply a restocking fee if, in its sole discretion, the Recording System is not returned in acceptable condition. You are responsible for return shipping costs unless the Recording System is defective or the return is the result of an error by SwimClips.
90-Day Limited Warranty
SwimClips warrants hardware components of the Recording Systems against defects in materials and workmanship for a period of ninety (90) days from the date of delivery.
During the warranty period, SwimClips will provide:
Telephone and email support.
Troubleshooting assistance.
Repair or replacement of defective hardware, at SwimClips’ discretion.
This warranty does not cover damage caused by misuse, abuse, accidents, improper installation, unauthorized modifications, or normal wear and tear.
Technical Support After 90 Days
After the expiration of the 90-day limited warranty period, SwimClips will continue to provide telephone and email technical support. Hardware replacement or repair services after the warranty period may be subject to additional charges.
Limitation of Liability
Except as expressly stated above, SwimClips makes no other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. SwimClips’ liability shall not exceed the original purchase price of the Recording Systems.
